Windows Server 2008 – Crear GPO de despliegue de software

7:27

En este tutorial vamos a crear una GPO para desplegar Firefox en los equipos del dominio.

Para empezar, en la pagina http://www.frontmotion.com/Firefox/ diponeis de msis ya creados para estos menesteres. Hay versiones en muchos idiomas.

Para el ejemplo que nos ocupa yo voy a instalar la version de Firefox 3.0.17-es-ES con su correspondiente msi.

Hay otra version posterior, pero yo voy a instalar esa porque en otro tutorial veremos como lo actualizamos, tambien por GPO.

Poniendonos en situacion, como decia, nos descargargamos el msi en cuestion, creamos un directorio dentro del “punto de distribucion de software” que en mi caso es SDP con el nombre del software a desplegar y pegamos en este ultimo directorio el msi de Firefox.

Al tema…

Abrimos “Group Policy Management“.

Creamos una nueva GPO pulsando el boton derecho del raton sobre “Group Policy Objects” y seleccionando “New“:

Especificamos un nombre para esta GPO. Yo la he designado como “Despliegue Firefox“.

Pulsamos “OK“.

Ahora seleccionamos la GPO que acabamos de crear. Pulsamos boton derecho y seleccionamos “Edit…“.

Vamos desplegando el arbol por “Computer Configuration –> Policies –> Software Settings –> Software installation” y nos posicionamos en este ultimo.

Aqui tengo que decir que he decidido hacer el ejemplo asignando la aplicacion por equipo y no por usuario. Es simplemente un ejemplo pero en un caso real teneis que pensar bien como lo vais a realizar teniendo en cuenta la forma de trabajar en vuestro entorno.

Bien, en la parte derecha o sobre “Software installation” pulsamos boton derecho del raton y seleccionamos “New –> Package…“.

En la siguiente captura, no hagais caso al msi de “Infra Recorder” que aparece ahí porque es de otras pruebas y no nos interesa para nada.

Bueno, en “Filename:” escribimos la ruta de red para llegar al msi que queremos desplegar.

En mi caso sera: \\neointecdc1\SDP\firefox-3.0.17-es-ES.msi.

Ahora seleccionamos el msi y pulsamos “Open“.

A continuacion nos mostrara la siguiente pantalla.

Yo he seleccionado “Advanced” pero tambien podriamos seleccionar “Assigned“.

Una apreciacion. Notareis que la opcion “Published” no la podemos escoger y eso es porque solo se pueden publicar aplicaciones a los usuario.

Por haber seleccionado “Advanced” nos muestra la suiguiente pantalla en la que dentro de la pestaña “General” podemos modificar el nombre del paquete.

En la pestaña “Deployment” seleccionamos la opcion “Uninstall this aplication when it falls out of the scope of management“.

Ahora, en la pestaña “Security” nos aseguramos de que el grupo “Authenticated Users” tiene permisos de lectura.

Si pulsamos advanced podemos ver mas detalladamente los permisos.

Bueno, en un ratito aparece el paquete en el lugar correspondiente.

Salimos de “Group Policy Management Editor“.

Ahora, en “Group Policy Management” nos posicionamos en la OU “Neointec –> Equipos –> Informatica“, pulsamos el boton derecho del raton y seleccionamos la opcion “Link an Existing GPO…”

Seleccionamos “Despliegue Firefox“.

Ya vemos que aparece bien.

Hemos creado una GPO para desplegar Firefox.

En el siguiente tutorial veremos si funciona realmente en un equipo del departamento de informatica, que es donde hemos asignado la GPO.

Saludos.

Diagrama y componentes de red con Asterisk

11:41

#ASTERISK #VOIP

Qué ganas tenía de encontrar un rato para seguir posteando :-) Mi idea es enseñaros una configuración básica en Asterisk y para ello he hecho un diagrama de red, concretamente el que tengo ahora mismo en casa y con el que estoy realizando todas las pruebas en Asterisk.

Si os fijais bien, es una red doméstica de lo más normal, solo que hay tres nuevos elementos: la centralita Asterisk(PBX), el teléfono digital, softphones y la pasarela o gateway VoIP.

Centralita Asterisk (PBX)

En mi caso es una máquina virtual Debian sobre KVM configurada con una interfaz de red en bridge, esto quiere decir que dicha máquina virtual está presente en la red como si de una máquina física se tratase, es por eso por lo que tiene la IP 192.168.1.111.

¿Por qué he instalado Asterisk en una máquina virtual? Básicamente para contar con las ventajas de los sistemas virtualizados. Resumiendo un poco, puedo clonar la máquina virtual y tener varios sistemas Asterisk idénticos en cuestión de minutos, además de evitar interferir en mi sistema anfitrión. La única complicación de esta decisión fue configurar KVM con una interfaz bridge, pero eso ya es otro tema y quizás le dedice un post ;-)

Teléfono digital

Un teléfono digital no tiene muchas diferencias con respecto a un teléfono analógico de toda la vida. La diferencia más importante es que en el teléfono analógico solamente tenemos un puerto RJ11 y con un teléfono digital contamos con uno o varios puertos Ethernet (RJ45), un conector para la electricidad, y un puerto RJ11 (opcional) para conectar un headset o similar.

Básicamente un teléfono digital o teléfono IP es un dispositivo más en nuestra red por lo que necesitará una IP en nuestro rango para comunicarse. En mi caso, la IP se asigna de forma dinámica.

El teléfono que estoy usando es un GRANDSTREAM GXP280.

Softphone

Un Softphone no es más que un software que simula a un teléfono. De esta forma, podremos utilizar un ordenador como un terminal VoIP. Algunos de los softphones más utilizados y conocidos son Ekiga, Zoiper y X-Lite. Aunque ya hablaremos más sobre ellos y cómo configurarlos en futuros posts ;-)

Gateway VoIP

La pasarela VoIP es algo opcional, no es necesario, la función que realiza es la de poder reutilizar nuestro teléfono analógico que todos (o casi) tenemos en casa. En resumidas cuentas, se encarga de convertir la señal analógica en digital y viceversa.

Yo estoy utilizando un Linksys Voice Gateway with router SPA3102-EU.

Como podeis observar en la imagen, el SPA3102 cuenta con los siguientes puertos:

1 x FXO (RJ11)
1 x FXS (RJ11)
1 x LAN (RJ45)
1 x WAN (RJ45)

La pasarela está conectada tanto a mi red Ethernet a través de puerto “Internet” (azul) y a mi red telefónica básica (el puerto verde a la izquierda).

Una vez configurado y registrado el gateway en Asterisk podremos realizar y recibir llamadas a través de la linea analógica a la que está conectado. Además conectaremos nuestro teléfono analógico y podremos asignarle una extensión. Gracias a esta pasarela VoIP podremos realizar llamadas internas entre teléfonos digitales y analógico, además de realizar llamadas a números externos.

¿Qué es FXO y FXS?

Yo tampoco lo sabía hasta que empecé a estudiar Asterisk, pero la verdad es que estamos hartos de verlo diariamente. FXO y FXS son solamente los nombres técnicos de los puertos usados en telefonía analógica.

FXS (Foreign Exchange Station) es la interfaz de abonado externo, es decir, el “enchufe de la pared” donde conectamos el teléfono, a través del cual recibimos el tono de marcado, corriente y tensión de llamada. Es decir, este tipo de interfaz provee electricidad al teléfono por el puerto FXO, por eso cuando se va la electricidad en casa podemos seguir utilizar el teléfono.

FXO (Foreign Exchange Office) es el puerto que recibe la linea analógica, es decir, el puerto que hay en el teléfono, fax o centralita analógica.

Si nos paramos a observar, el SPA3102 tiene los dos tipos de puertos. El puerto FXS sería el que tiene el icono del teléfono, donde conectamos el teléfono analógico, por el que se le da tono, electricidad, etc; y el puerto FXO donde conectamos el cable que viene “de la pared” (FXS).

En el siguiente post comenzaremos a jugar con los ficheros de configuración de Asterisk, que ya toca! Que nerrrvios! ¿no? :-)

Elastix Callcenter ¨La guia total¨

11:34

Bueno el nombre esta muy rimbombante , pero esta guía , los tratara de llevar paso a paso , a realizar una configuración exitosa, del modulo de callcenter, para llamadas salientes(llamador progresivo), de la genial solucion PBX ¨ELASTIX¨ (basada en asterisk), existen ciertas partes donde hay que modificar directamente en el dialplan , así que si ya saben asterisk puro , les va ser sencillo , de la contrario tengan mucho cuidado.

Consideraciones previas

– Esta guía asume que tiene un sistema Elastix 1.5 con el modulo de CallCenter 1.4.1 cargado correctamente.
– Para las llamadas salientes utilizaremos una trocal sip con una cuenta justvoip (betamax ) configurada para llamadas salientes a Perú(ajustable a cualquier pais)

Resumen de lo que se tiene que hacer:

1.- Crear troncal
2.- Crear ruta de salida
3.- Configurar extenciones
4.- Crear Cola
5.- Crear agentes
6.- Crear Formularios
7.- Configurar modulo de callcenter
8.- Crear Campanas
9.- Ingresar al Agent Console
10.- Tópicos Importantes
11.- Observaciones

———————————————————————————————————————————————————————————————-

1.- CREAR TRONCAL

a) Ir a la pestaña ¨PBX¨ y luego al menú izquierdo llamado ¨Troncales¨ como se muestra en la figura

b) Hacer click en la opción ¨Add Sip Trunk¨

c) Configurar datos de cuenta voip
Como mencione esta es la configuración de una cuenta con justvoip , pero ustedes pueden configurar la que quieran, los datos básicos con :

Outbound Dial Prefix : 0051
Trunk name : Justvoip

PEER Details
type=peer
host=sip.justvoip.com
dtmfmode=inband
disallow=all
allow=gsm&g729
canreinvite=no
fromdomain=stun.justvoip.com
secret=tupassword
username=tuusuario
fromuser=tuusuario

Los demás datos dejarlos en blanco , tendría que quedar algo así:

2.- CREAR RUTA DE SALIDA

a) Ir a la pestaña ¨PBX¨ y luego al menú izquierdo llamado ¨Rutas salientes¨ , en la parte derecha como se muestra en la figura , tenemos creada una ruta por defecto , ¨0 9_outside¨ , a la cual ingresamos haciendo click.

Elastix callcenter

Una vez adentro de la ruta , cambiamos la troncal de salida , por nuestra troncal Justvoip , quedaría de la siguiente forma:

3.- CREAR EXTENCIONES

a) Ir a la pestaña ¨PBX¨ y luego al menú izquierdo llamado ¨Extenciones¨ , Luego tendríamos que elegir en la opcion Device ¨Generic Sip Device¨ y finalmente daremos click en ¨Submit¨

b) Procederemos a crear una extencion básica con los siguientes datos

User extencion : 1001
Display Name : 1001
Secret : 1001

Quedaria de la siguiente forma :

Guardamos y aplicamos los cambios.

4.- CREAR COLA DE SALIDA

a) Ir a la pestaña ¨PBX¨ y luego al menú izquierdo llamado ¨Colas¨ ,procederemos a crear una cola con los siguientes datos:

Queue number : 1234
Queue Name : COLAOUTPUT
Static Agents: A1001,0
maxcallers: 23
ringstrategy : lastrecent
agenttimeout : 15
retry : 5

Quedaría de la siguiente forma :

Guardamos y aplicamos los cambios.

5.- CREAR AGENTES

a) Ir a la pestaña ¨Call Center¨ y luego al menú llamado ¨Agents¨ , procederemos a hacer click en el botón ¨Nuevo Agente¨ ,procederemos a crear un agente con los siguientes datos:

Numero : 1001
nombre : A1OO1
contrasena: 1001

Quedaria de la siguiente forma :

6.- CREAR FORMULARIOS

a) Ir a la pestaña ¨Call Center¨ y luego al menú llamado ¨Formularios¨ , procederemos a hacer click en el botón ¨Nuevo Nuevo Formulario¨ ,procederemos a crear un formulario básico de recolección de datos , :

Nombre del campo : Nombre cliente
Tipo : Type text
Orden : 1

Nombre del campo :Direccion del cliente
Tipo : Type text
Orden : 2

Nombre del campo : Producto interesado
Tipo : Type text
Orden : 3

El diseño , quedaría de la siguiente forma en modo de diseño ,Luego daremos click en el boton ¨Aplicar cambios¨

En modo de visualización seria de esta forma:

7.- CONFIGURAR EL MODULO DE CALLCENTER

Antes de crear las campanas , tenemos que hacer algunos ajustes en el modulo , tanto en la interfase web , como en los archivo de configuración de asterisk.

a)Ir a la pestaña ¨Call Center¨ y luego al menú llamado ¨Configuración¨ ,procederemos a configurar el formulario con los siguientes datos:

Login de asterisk :phpconfig
password de asterisk : php[onfig
password de asterisk(confirmation) : php[onfig
Activar debug de marcador : marcar para activar

Quedaría de la siguiente forma :

Luego haremos click en el botón ¨Guardar¨ , asi mismo en Estado del Dialer : hacer click en el botón ¨Iniciar¨ , para activar el servicio del marcador progresivo.

b) ahora tenemos que configurar la cola llamante que usaremos para las campanas , esto se realiza dentro de los archivos de configuración de asterisk , en el archivo ¨extensions_custom.conf¨ dentro de la carpeta /etc/asterisk , de nuestro servidor elastix

Ingresamos al shell de nuestro servidor elastix , y con nuestro editor de texto favorito , en mi caso VI editamos el archivo de la siguiente forma:

[root@elastix~] vi /etc/asterisk/extensions_custom.conf

Vamos a encontrar esto :

[from-internal-custom]
exten => 1234,1,Playback(demo-congrats) ; extensions can dial 1234
exten => 1234,2,Hangup()
exten => h,1,Hangup()
include => agentlogin
include => conferences
include => calendar-event
include => weather-wakeup

Tendremos que cambiarlo , y debería quedar así

[from-internal-custom]
;exten => 1234,1,Playback(demo-congrats) ; extensions can dial 1234
exten => 1234,1,Queue(1234) : siendo 1234 el nombre de la cola saliente
exten => 1234,2,Hangup()
exten => h,1,Hangup()
include => agentlogin
include => conferences
include => calendar-event
include => weather-wakeup

Guardamos y salimos del archivo , Lo que hemos echo es comentar la linea donde hace un playback del archivo demo-congrats , por la linea donde ingresa a la cola llamada 1234 , previamente creada en el paso 4.

El conexto ¨from-internal-custom¨ , es el contexto que se activa un el marcador progresivo ha lanzado una llamada y esta ha sido contestada , entonces procede a pasar la llamada a la cola , donde un agente (loqueado al agent console ) contestara la llamada.

8.- CREAR CAMPANA

a) Preparar nuestro archivo de teléfonos , el marcador progresivo necesita un archivo de llamadas en formato cvs , por ejemplo vamos a usar un archivo llamado ¨base-prueba.csv¨ con el siguiente contenido

,Nombre,Dirección
14832730,”Cliente1″,”Rimac”
14832730,”cliente2″,”Callao”

En este caso estamos usando el prefijo 1+numero , ya que en la troncal jusvoip , se encuentra el prefijo ¨0051¨

b) Ir a la pestaña ¨Call Center¨ y luego al menú llamado ¨Llamadas salientes¨ , procederemos a hacer click en el botón ¨Crear nueva campana¨ ,procederemos a crear una campana básica :

Nombre : CP1
Range Date : 16/04/2009 Start 16/04/2009 End
Schedule per Day : 01:00 Start time 23:00 End Time
Formulario : FORMULARIO1 (previamente creador en el paso 6)
Troncal : SIP/JUSVOIP (Sacamos todas las llamadas por nuestra cuenta voip)
Intentos : 2 (numero de intentos que elastix intentara que un determinado numero le responda )
Cola : 1234 COLAOUTPUT (Cola de agentes previamente creada)
Archivo de llamas : cargar el archivo(nuestro archivo de llamadas en formato cvs )
Script : Bienvenido al la campana de prueba (un pequeno dialogo el cual deseamos que los agentes digan cuando hablan con un cliente)

Quedaría de la siguiente forma :

Luego haremos clic en el botón ¨Guardar¨ y tendremos nuestra campana como activa

9.- INGRESAR AL AGENT CONSOLE

a) Un vez que tenemos creada nuestra campana activa , tenemos que configurar nuestro telefono ip o softphone con la extencion 1001 , en este caso voip a configurar el softphone zoiper , seria asi:

Y nos registramos como anexo 1001.

b) Ingresamos a la pestaña ¨Call Center¨ y luego al menú llamado ¨Agent Console¨ , con solo siguientes datos:

Numero de Agente : 1001
Extencion : 1001

De la siguiente forma :

Luego pulsamos el boton ¨Ingresar¨ , en ese momento nuestro anexo 1001 (en mi caso un sofphone) comenzara a timbrar , y nos pediracon un mensaje en ingles , que ingresemos nuestra contraseña de agente seguido de la tecla # , digitamos ¨1001#¨ , para este caso y nos permitirá ingresar a la consola del agente, tendría que ver esto :

Luego de algunos segundos , en cuanto el marcador progresivo detecte que una llamada ha sido establecida debería enlazarnos con esa llamada cambiando el estado de la consola del agente de la siguiente forma :

Luego de haber conversado haber terminado la conversacion con el cliente tendriamos que hacer click en el boton ¨Colgar¨ para que se libere el agente y nos enlace con la siguiente llamada.

10.- TOPICOS IMPORTANTES

a) Verficar el servicio del dialer desde la consola de elastix
#service elastixdialer status

b) Monitorear el estado del llamador progresivo y la secuencia de llamadas
#tail -f /opt/elastix/dialer/dialerd.log

c) Antes de inicial con todo el proceso setear la hora correcta , según sea el caso.

11.-OBSERVACIONES

a) NO SOPORTA CAMPANAS SIMULTANEAS ??? , hasta donde he podido ver , solo es posible realizar 1 campana a la vez , por tener seteada la cola en el contexto.

Actualización 08/04/2011 : Bueno a la fecha como todos saben las camapañas están en función a la cola de llamadas.

b) DONDE ESTA LA INFORMACION DE LOS FORMULARIOS ???? , hasta ahora no he podido indagar donde se guarda la información que se ingresa en los formularios.

Ojala ustedes me puedan apoyar en esto y otras observaciones y aportaciones , que puedan encontrar.

Core Settings Sugar CRM

9:30

Sugar configuration settings.

Settings Architecture

When you first install Sugar, all of the default settings are located in ./config.php. As you begin configuring the system, the modified settings are stored in./config_override.php. Settings in ./config.php are overridden by the values in./config_override.php.

Settings

addAjaxBannedModules (Deprecated in future release)

Description	Disables a module from being loaded using the AJAX UI. This is generally used if you are experiencing display issues with modules and want to prevent it from being loaded by the AJAX UI.
Type	Array : Module list
Versions	6.3.0 - 6.7.12
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['addAjaxBannedModules'][] = 'Accounts';`

admin_access_control

Description	Removes Sugar Updates, Upgrade Wizard, Backups and Module Builder from the Admin menu. For developers, these restrictions can be found in`./include/MVC/Controller/file_access_control_map.php` and overriden by creating`./custom/include/MVC/Controller/file_access_control_map.php`.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['admin_access_control'] = true;`

admin_export_only

Description	Allow only users with administrative privileges to export data.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['admin_export_only'] = true;`

allow_pop_inbound

Description	Inbound email accounts are setup to work with IMAP protocols by default. If your email provider required POP3 access instead of IMAP, you can enables POP3 as an available inbound email protocol. Please note that mailboxes configured with a POP3 connection are not supported by SugarCRM and may cause unintended consequences. IMAP is the recommended protocol to use for inbound email accounts.
Type	Boolean
Range of values	true and false
Versions	5.5.1+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['allow_pop_inbound'] = true;`

allow_sendmail_outbound

Description	Enables the option of choosing sendmail as an SMTP server in Admin > Email Settings. Sendmail must be enabled on the server for this option to work. Please note that mailboxes configured with sendmail are not supported and may cause unintended consequences. Instances running on the On-Demand environment will have this setting enforced as false.
Type	Boolean
Range of values	true and false
Versions	5.5.1+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	false
Override Example	`$sugar_config['allow_sendmail_outbound'] = true;`

cache_dir

Description	This is the directory SugarCRM will store all cached files. Can be relative to Sugar root directory.
Type	String : Directory
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	cache/
Override Example	`$sugar_config['cache_dir'] = 'cache/';`

cache_expire_timeout

Description	The length of time cached items should be expired after.
Type	Integer : Seconds
Versions	6.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	300
Override Example	`$sugar_config['cache_expire_timeout'] = 400;`

calendar

Description	An array that defines all of the various settings for the Calendar module.
Type	Array
Versions	6.4.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['calendar'] = array();`

calendar.day_timestep

Description	Sets the default day time step.
Type	Integer : Days
Range of values	15, 30 and 60
Versions	6.4.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	15
Override Example	`$sugar_config['calendar']['day_timestep'] = 15;`

calendar.default_view

Description	Changes the default view in the calendar module.
Type	String
Range of values	'day', 'week', 'month' and 'share'
Versions	6.4.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['calendar']['default_view'] = 'week';`

calendar.items_draggable

Description	Enable/Disable drag-and-drop feature to move calendar items.
Type	Boolean
Range of values	true and false
Versions	6.4.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	true
Override Example	`$sugar_config['calendar']['items_draggable'] = true;`

calendar.items_resizable

Description	Sets whether items on the calendar can be resized via clicking and dragging.
Type	Boolean
Range of values	true and false
Versions	6.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	true
Override Example	`$sugar_config['calendar']['items_resizable'] = true;`

calendar.show_calls_by_default

Description	Display/Hide calls by default.
Type	Boolean
Range of values	true and false
Versions	6.4.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	true
Override Example	`$sugar_config['calendar']['show_calls_by_default'] = true;`

calendar.week_timestep

Description	The default week step size when viewing the calendar.
Type	Integer : Calendar Step Size
Range of values	15, 30, and 60
Versions	6.4.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['calendar']['week_timestep'] = 30;`

check_query

Description	Validates queries when adding limits.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	true
Override Example	`$sugar_config['check_query'] = true;`

check_query_cost

Description	Sets the maximum cost limit of a query.
Type	Integer
Versions	5.2.0+
Editions	Ent, Ult
Default Value	10
Override Example	`$sugar_config['check_query_cost'] = 10;`

cron

Description	Array that defines all of the cron parameters.
Type	Array
Versions	6.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['cron'] = aray();`

cron.max_cron_jobs

Description	Maximum jobs per cron run. Default is 10. If you are using a version prior to 6.5.14, you will need to also populate `max_jobs`to set this value due to bug #62936 ( https://web.sugarcrm.com/support/issues/62936 ).
Type	Integer
Versions	6.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	10
Override Example	`$sugar_config['cron']['max_cron_jobs'] = 10;`

cron.max_cron_runtime

Description	Determines the maximum time in seconds that a single job should be allowed to run. If a single job exceeds this limit, cron.php is aborted with the long-running job marked as in progress in the job queue. The next time cron runs, it will skip the job that overran the limit and start on the next job in the queue. This limit is only enforced when cron.enforce_runtime is set to true.
Type	Integer : Seconds
Versions	6.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	180
Override Example	`$sugar_config['cron']['max_cron_runtime'] = 60;`

cron.min_cron_interval

Description	Minimum time between cron runs. Setting this to 0 will disable throttling completely.
Type	Integer : Seconds
Versions	6.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	30
Override Example	`$sugar_config['cron']['min_cron_interval'] = 30;`

custom_help_url

Description	Designate the URL used to redirect the user to help documentation.
Type	String : Website address
Versions	6.4.3+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	http://www.sugarcrm.com/crm/product_doc.php
Override Example	`$sugar_config['custom_help_url'] = 'http://www.sugarcrm.com/crm/product_doc.php';`

dashlet_display_row_options (Deprecated in future release)

Description	Determines the number of rows displayed in the 6.x dashlet options. This setting is deprecated as of 7.x. To modify the dashlet row configuration in 7.x you will need to navigate to Admin > Dropdown Editor and edit the `dashlet_limit_options`list.
Type	Array
Range of values	1, 3, 5, 10
Versions	5.2.0 - 6.7.12
Editions	CE, Pro, Corp, Ent, Ult
Default Value	5
Override Example	`$sugar_config['dashlet_display_row_options'][] = '20';`

dbconfig

Description	Defines all of the connection parameters for the database server.
Type	Array
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['dbconfig'] = array();`

dbconfig.db_host_instance

Description	Defines the host instance for MSSQL connections.
Type	String
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['dbconfig']['db_host_instance'] = 'SQLEXPRESS';`

dbconfig.db_type

Description	Defines the type of database being used with Sugar. It is important to note that `db2` and `oracle` are only applicable to the Ent and Ult editions of Sugar.
Type	String : Database Enigine
Range of values	'mysql', 'mssql', 'db2', and 'oracle'
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['dbconfig']['db_type'] = 'mysql';`

dbconfig.db_user_name

Description	Defines the user to connect to the Sugar database as.
Type	String : Database User
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['dbconfig']['db_user_name'] = 'sql_user';`

default_currency_significant_digits

Description	Changes the number of significant digits in currency by default.
Type	Integer : Number of significant digits
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	2
Override Example	`$sugar_config['default_currency_significant_digits'] = 2;`

default_date_format

Description	Modifies the default date format for all users.
Type	String : Date format
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	m/d/Y
Override Example	`$sugar_config['default_date_format'] = 'm/d/Y';`

default_decimal_seperator

Description	Sets the character used as a decimal separator for numbers.
Type	String : Text character
Range of values	Any character
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	.
Override Example	`$sugar_config['default_decimal_seperator'] = '.';`

default_email_client

Description	Sets the default email client that opens when users send emails.
Type	String : Email client
Range of values	'sugar', 'external'
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	sugar
Override Example	`$sugar_config['default_email_client'] = 'sugar';`

default_language

Description	Sets each user's default language. Possible values include any language offered by Sugar, such as: 'ar_SA', 'bg_BG', 'ca_ES', 'cs_CZ', 'da_DK', 'de_DE', 'el_EL', 'en_UK', 'en_us', 'es_ES', 'es_LA', 'et_EE', 'fi_FI', 'fr_FR', 'he_IL', 'hu_HU', 'it_it', 'ja_JP', 'ko_KR', 'lt_LT', 'lv_LV', 'nb_NO', 'nl_NL', 'pl_PL', 'pt_BR', 'pt_PT', 'ro_RO', 'ru_RU', 'sk_SK', 'sq_AL', 'sr_RS', 'sv_SE', 'tr_TR', 'uk_UA', 'zh_CN'
Type	String : Language key
Range of values	Any available language
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	en_us
Override Example	`$sugar_config['default_language'] = 'en_us';`

default_number_grouping_seperator

Description	Sets the character used as the 1000s separator for numbers.
Type	String : Text character
Range of values	Any character
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	,
Override Example	`$sugar_config['default_number_grouping_seperator'] = ',';`

default_permissions

Description	Array that defines the ownership and permissions for directories and files created naturally by the application.
Type	Array
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['default_permissions'] = array();`

default_permissions.dir_mode

Description	Part of the 'default_permissions' array. Used in UNIX-based systems only to define the permissions on newly created directories. The value is stored in decimal notation while UNIX file permissions are octal. For example, an octal value of 1528 equates to the permissions 2770. Instances running on the On-Demand environment will have this setting enforced as 1528.
Type	Integer : Octal Value
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
On-Demand Value	1528
Override Example	`$sugar_config['default_permissions']['dir_mode'] = 1528;`

default_permissions.file_mode

Description	Part of the 'default_permissions' array. Used in UNIX-based systems only to define the permissions on newly created files. The value is stored in decimal notation while UNIX file permissions are octal. For example, an octal value of 432 in equates to the permissions 660. Instances running on the On-Demand environment will have this setting enforced as 432.
Type	Integer : Octal value
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
On-Demand Value	432
Override Example	`$sugar_config['default_permissions']['file_mode'] = 432;`

default_permissions.group

Description	Used in UNIX-based systems only to define the group membership of any newly created directories and files. This value should be a group that the Apache user is a member of to help ensure proper functionality. Instances running on the On-Demand environment will have this setting enforced asempty.
Type	String : Web group
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
On-Demand Value	empty
Override Example	`$sugar_config['default_permissions']['group'] = 'apache';`

default_permissions.user

Description	Part of the 'default_permissions' array. Used in UNIX-based systems only to define the ownership of any newly created directories and files. This value should be the Apache user. Instances running on the On-Demand environment will have this setting enforced as empty.
Type	String : Web user
Range of values	Apache user
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
On-Demand Value	empty
Override Example	`$sugar_config['default_permissions']['user'] = 'apache';`

default_user_is_admin

Description	Allows for determining whether a user is a system administrator by default.
Type	Boolean
Range of values	true, false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['default_user_is_admin'] = true;`

developerMode

Description	Rebuilds various cached files when a page is accessed. Can be set by an admin in Admin > System Settings. Instances running on the On-Demand environment will have this setting enforced as false.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	false
Override Example	`$sugar_config['developerMode'] = true;`

disable_count_query

Description	Removes the count totals from listviews. This is commonly used to prevent performing expensive count queries on the database when loading listviews and subpanels. It is important to note that in 7.x, this parameter will only affect modules running in Backward Compatibility mode.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['disable_count_query'] = true;`

disable_export

Description	Prevents exports of data into .csv files. Normally set in the UI via Admin > Locale.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['disable_export'] = true;`

disable_uw_upload

Description	Disables the upgrade wizard from being accessible through the Sugar admin interface. Instances running on the On-Demand environment will have this setting enforced as true.
Type	Boolean
Range of values	true and false
Versions	5.2.0.j+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	true
Override Example	`$sugar_config['disable_uw_upload'] = true;`

disable_vcr

Description	Disables record paging in the detailview (VCR controls). Increases performance by not loading all records from a listview into memory when accessing the record detailview. In 7.x versions, this setting is only applicable to modules running in Backward Compatibility Mode.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['disable_vcr'] = true;`

dump_slow_queries

Description	Logs slow queries to the sugar log file. Instances running on the On-Demand environment will have this setting enforced as false.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	false
Override Example	`$sugar_config['dump_slow_queries'] = true;`

email_address_separator

Description	Sets the character used to separate email addresses.
Type	String : Text character
Range of values	Any character
Versions	6.4.3+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	,
Override Example	`$sugar_config['email_address_separator'] = ',';`

email_default_client

Description	Sets the default email client for all users.
Type	String : String
Range of values	sugar, external
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	sugar
Override Example	`$sugar_config['email_default_client'] = 'sugar';`

enable_inline_reports_edit

Description	Allows a user to edit specific field types (e.g. dropdowns, text fields) in a rows and columns report without having to navigate directly to the record.
Type	Boolean
Range of values	true and false
Versions	6.3.0+
Editions	Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['enable_inline_reports_edit'] = true;`

external_cache_disabled

Description	Disables all external caching in Sugar. This is normally set to true to determine if there is a conflict with PHP caching. Instances running on the On-Demand environment will have this setting enforced as true.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	true
Override Example	`$sugar_config['external_cache_disabled'] = true;`

external_cache_disabled_memcache

Description	Disables Memcache caching in Sugar. Recommended setting is false. This setting is normally normall only enabled to determine if there is a conflict with PHP caching. Instances running on the On-Demand environment will have this setting enforced as true.
Type	Array
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	true
Override Example	`$sugar_config['external_cache_disabled_memcache'] = true;`

external_cache_disabled_memcached

Description	Disables Memcached caching from working with Sugar. Recommended setting is false and is normally set to true to determine if there is a conflict with PHP caching. Instances running on the On-Demand environment will have this setting enforced as true.
Type	Boolean
Range of values	true and false
Versions	6.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	true
Override Example	`$sugar_config['external_cache_disabled_memcached'] = false;`

external_cache_disabled_smash

Description	Disables Smash caching in Sugar. Recommended setting is false and is normally set to true to determine if there is a conflict with PHP caching.
Type	Boolean
Range of values	true and false
Versions	5.2.0c+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['external_cache_disabled_smash'] = false;`

forms

Description	An array defining form requirements.
Type	Array
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['forms'] = array();`

forms.requireFirst

Description	Presents all required fields grouped together in the first panel on the EditView form.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['forms']['requireFirst'] = true;`

hide_admin_backup

Description	Removes the Backups option in the admin menu and also prevents direct access to the feature. Instances running on the On-Demand environment will have this setting enforced as true.
Type	Boolean
Range of values	true and false
Versions	6.5.1+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	true
Override Example	`$sugar_config['hide_admin_backup'] = true;`

hide_full_text_engine_config

Description	Determines if the FTS settings are present in the admin search page in Admin > Search. Instances running on the On-Demand environment will have this setting enforced as true.
Type	Boolean
Range of values	true and false
Versions	6.5.15+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	true
Override Example	`$sugar_config['hide_full_text_engine_config'] = true;`

hide_subpanels

Description	This setting only applies to modules running in Backward Compatibility Mode. When a DetailView is loaded, all subpanels are collapsed. Collapsing subpanels on load increases performance by not querying for data until a user explicitly expands a subpanel.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['hide_subpanels'] = true;`

hide_subpanels_on_login

Description	This setting only applies to modules running in backward compatibility mode. Collapses subpanels per session. When a DetailView is initially loaded during a session, all subpanels are collapsed. Once explanded, it will remain expanded until the user logs out. Collapsing subpanels on load increases performance by not querying for data until a user explicitly expands a subpanel.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['hide_subpanels_on_login'] = true;`

installer_locked

Description	Sets whether the installer is locked or not. When false, it is possible to access Sugar's initial configuration page to reinstall the instance. Instances running on the On-Demand environment will have this setting enforced as true.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	true
On-Demand Value	true
Override Example	`$sugar_config['installer_locked'] = true;`

jobs

Description	Job Queue configurations.
Type	Array
Versions	6.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['jobs'] = array();`

jobs.hard_lifetime

Description	Hard deletes all jobs that are older than the hard cutoff. Default is 21 days.
Type	Integer : Days
Versions	6.5.1+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	21
Override Example	`$sugar_config['jobs']['hard_lifetime'] = 21;`

jobs.max_retries

Description	Maximum number of failures for job. Default is 5.
Type	Integer : Number of failures
Versions	6.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	5
Override Example	`$sugar_config['jobs']['max_retries'] = 5;`

jobs.min_retry_interval

Description	Minimal interval between job reruns. Default is 30 seconds.
Type	Integer : Seconds
Versions	6.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	30
Override Example	`$sugar_config['jobs']['min_retry_interval'] = 30;`

jobs.soft_lifetime

Description	Soft deletes all jobs that are older than cutoff. Default is 21 days.
Type	Integer : Days
Versions	6.5.1+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	7
Override Example	`$sugar_config['jobs']['soft_lifetime'] = 7;`

jobs.timeout

Description	If a job is running longer than the limit, the job is failed by force. Specified in seconds. Default is 3600 seconds (1 hour).
Type	Integer : Seconds
Versions	6.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	3600
Override Example	`$sugar_config['jobs']['timeout'] = 86400;`

list_max_entries_per_page

Description	Listview items per page.
Type	String : Records per page
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	20
Override Example	`$sugar_config['list_max_entries_per_page'] = '20';`

list_report_max_per_page

Description	Sets the maximum number of reports that are listed on each page in the Reports module.
Type	Integer : Number of records
Versions	5.2.0+
Editions	Pro, Corp, Ent, Ult
Default Value	100
Override Example	`$sugar_config['list_report_max_per_page'] = 100;`

lock_homepage (Deprecated in future release)

Description	Prevents users from being able to customize the Homepage layout.
Type	Boolean
Range of values	true and false
Versions	5.2.0 - 6.7.12
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['lock_homepage'] = true;`

logger

Description	An array that defines all of the logging settings.
Type	Array
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['logger'] = array();`

logger.file.dateFormat

Description	The date format for the log file is any value that is acceptable to the PHP strftime() function. The default is '%c'. For a complete list of available date formats, please see the strftime() PHP documentation at http://php.net/manual/en/function.strftime.php.
Type	String : Date format
Range of values	Pattern for date format
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	%c
Override Example	`$sugar_config['logger']['file']['dateFormat'] = '%c';`

logger.file.ext

Description	The extension of the log file. The default value is '.log'. Instances running on the On-Demand environment will have this setting enforced as .log.
Type	String : File extension
Range of values	Extension for the log
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	.log
On-Demand Value	.log
Override Example	`$sugar_config['logger']['file']['ext'] = '.log';`

logger.file.maxLogs

Description	When the log file grows to the `logger.file.maxSize` value, the system will automatically roll the log file. The`logger.file.maxLogs` value controls the max number of logs that will be saved before it deletes the oldest. The default value is 10.
Type	Integer : Number of logs
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	10
Override Example	`$sugar_config['logger']['file']['maxLogs'] = 10;`

logger.file.maxSize

Description	This value controls the max file size of a log before the system will roll the log file. It must be set in the format '10MB' where 10 is number of MB to store. Always use MB as no other value is currently accepted. To disable log rolling set the value to false. The default value is '10MB'. Instances running on the On-Demand environment will have this setting enforced as 10MB.
Type	String : Size
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	10MB
On-Demand Value	10MB
Override Example	`$sugar_config['logger']['file']['maxSize'] = '10MB';`

logger.file.name

Description	The name of the log file to be written to. Instances running on the On-Demand environment will have this setting enforced as sugarcrm.
Type	String : Filename
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	sugarcrm
On-Demand Value	sugarcrm
Override Example	`$sugar_config['logger']['file']['name'] = 'sugarcrm';`

logger.file.suffix

Description	The suffix to the file name to track logs chronologically. For instance, if you wanted to append the month and year to a file name, you can change this setting to '%m_%Y'. For a complete list of available date formats, please see the strftime() PHP documentation at http://php.net/manual/en/function.strftime.php. Instances running on the On-Demand environment will have this setting enforced as empty.
Type	String : Suffix pattern
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	empty
On-Demand Value	empty
Override Example	`$sugar_config['logger']['file']['suffix'] = '%m_%Y';`

logger.level

Description	Determines the logging level of the system. The recommended setting is 'fatal'. Instances running on the On-Demand environment will have this setting enforced as fatal.
Type	String : Logging level
Range of values	'debug', 'info', 'warn', 'deprecated', 'error', 'fatal', 'security', 'off'
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	fatal
On-Demand Value	fatal
Override Example	`$sugar_config['logger']['level'] = 'fatal';`

log_dir

Description	Sets the location in the file system where the Sugar log file will be stored. By default, it is set to '.' meaning that it is stored in the root instance directory.
Type	String : Directory Path
Versions	5.2.0+
Editions	Pro, Corp, Ent, Ult
Default Value	.
Override Example	`$sugar_config['log_dir'] = '.';`

log_file

Description	Designates the file name where the instance's logs will be stored. Instances running on the On-Demand environment will have this setting enforced as sugarcrm.log.
Type	String : Name of the log file
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	sugarcrm.log
On-Demand Value	sugarcrm.log
Override Example	`$sugar_config['log_file'] = 'new_sugarcrm.log'`

log_memory_usage

Description	Logs the memory usage. Instances running on the On-Demand environment will have this setting enforced as false.
Type	Boolean
Range of values	true and false
Versions	5.5.0+
Editions	Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	false
Override Example	`$sugar_config['log_memory_usage'] = true;`

mark_emails_seen

Description	Determines whether to mark an email as read before importing the email to Sugar during the inbound email import. This is not recommended as an import failure will cause the email to be marked as read which will be skipped during the next inbound email import.
Type	Boolean
Range of values	true and false
Versions	6.5.17+
Editions	Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['mark_emails_seen'] = true;`

max_dashlets_homepage (Deprecated in future release)

Description	Determines the maximum number of Sugar Dashlets on a users Homepage.
Type	String : Number of dashlets
Versions	5.2.0 - 6.7.12
Editions	CE, Pro, Corp, Ent, Ult
Default Value	15
Override Example	`$sugar_config['max_dashlets_homepage'] = '20';`

moduleInstaller

Description	Array that defines restrictions on module installations via the Module Loader utility.
Type	Array
Versions	5.2.0.j+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['moduleInstaller'] = array();`

moduleInstaller.disableFileScan

Description	When packageScan is set to 'true', Sugar scans all files in an installable package to ensure that the file extensions are acceptable and that the files do not contain blacklisted class or function calls. Setting the `disableFileScan` parameter to 'true' avoids this scan from occurring while still enforcing other parameters set.
Type	Boolean
Range of values	true and false
Versions	5.2.0j+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['moduleInstaller']['disableFileScan'] = true;`

moduleInstaller.packageScan

Description	Enables package scanning on any modules uploaded through Module Loader prior to the installation. If the package is found to violate any restrictions of the packageScan, the installation will not proceed and an error report will be generated to the user attempting the install. Instances running on the On-Demand environment will have this setting enforced as true.
Type	Boolean
Range of values	true and false
Versions	5.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
On-Demand Value	true
Override Example	`$sugar_config['moduleInstaller']['packageScan'] = true;`

moduleInstaller.validExt

Description	Part of the moduleInstaller array. When `moduleInstaller.packageScan`is set to true, Sugar will not allow certain file extensions to be present in an installable package. The `moduleInstaller.validExt` parameter allows you to define additional explicit extensions deemed safe to install on your instance of Sugar. Instances running on the On-Demand environment will have this setting enforced as array('xml').
Type	Array : Extensions
Range of values	File extensions to allow
Versions	6.0.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	array('png', 'gif', 'jpg', 'css', 'js', 'php', 'txt', 'html', 'htm', 'tpl', 'pdf', 'md5', 'xml', 'hbs', 'less', 'wsdl')
On-Demand Value	array('xml')
Override Example	`$sugar_config['moduleInstaller']['validExt'] = array('swf', 'log');`

oc_converted (Deprecated in future release)

Description	This setting is only used in the Offline Client by the sync process.
Type	Boolean
Range of values	true and false
Versions	5.2.0 - 6.5.23
Editions	Ent, Ult
Override Example	`$sugar_config['oc_converted'] = false;`

oc_password (Deprecated in future release)

Description	The password for the Offline Client user.
Type	String : Password
Versions	5.2.0 - 6.5.23
Editions	Ent, Ult
Override Example	`$sugar_config['oc_password'] = 'Sugar12345';`

oc_server_url (Deprecated in future release)

Description	Used in Offline Client only to define the URL of the parent instance of Sugar for synchronization purposes. This is normally the same URL as `sync_site_url` but with a "/" at the end.
Type	String : Web URL
Versions	5.2.0 - 6.5.23
Editions	Ent, Ult
Override Example	`$sugar_config['oc_server_url'] = 'http://my.sugarinstance.com/';`

oc_username (Deprecated in future release)

Description	Specifies the user the Offline Client is being installed for.
Type	String : Sugar Username
Versions	5.2.0 - 6.5.23
Editions	Ent, Ult
Override Example	`$sugar_config['oc_username'] = 'Ethan';`

oracle_enable_ci

Description	By default, Oracle searching is case sensitive in Sugar, which can be a problem if you are not sure of the case of the data you are searching for. Using this settings, you can turn on insensitive search for Oracle 10g and 11g.
Type	Boolean
Range of values	true and false
Versions	6.1.3+
Editions	Ent, Ult
Override Example	`$sugar_config['oracle_enable_ci'] = true;`

parent_site_url (Deprecated in future release)

Description	Used in portal installations to define the parent URL of the Sugar instance to communicate with.
Type	String : Web URL
Versions	5.2.0 - 6.5.23
Editions	Pro, Corp, Ent, Ult
Override Example	`$sugar_config['parent_site_url'] = 'http://my.sugarinstance.com';`

passwordsetting

Description	Defines all of the password requirements for the instance.
Type	Array
Versions	5.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['passwordsetting'] = array();`

passwordsetting.forgotpasswordON

Description	Enables the Forgot Password features. When enabled, users will have the ability to reset their own passwords at the Login page. Set in UI via Admin->Password Management.
Type	String
Range of values	0, 1
Versions	5.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	1
Override Example	`$sugar_config['passwordsetting']['forgotpasswordON'] = '0';`

passwordsetting.linkexpiration

Description	Determines whether the password reset link expires.
Type	String
Range of values	0, 1
Versions	6.0.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['passwordsetting']['linkexpiration'] = '0';`

passwordsetting.onelower

Description	Configures whether at least one lower-case letter is required in users' passwords.
Type	String
Range of values	0, 1
Versions	6.0.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['passwordsetting']['onespecial'] = '0';`

passwordsetting.onenumber

Description	Configures whether at least one number is required in users' passwords.
Type	String
Range of values	0, 1
Versions	6.0.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	1
Override Example	`$sugar_config['passwordsetting']['onenumber'] = '1';`

passwordsetting.systexpirationtype

Description	Specifies the unit of measurement for`passwordsetting.systexpirationtime`. The available options are: Days (1), Weeks (7) and Months (30). This value can be set in the UI via Admin > Password Management.
Type	Integer
Range of values	1, 7, and 30
Versions	5.5.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	1
Override Example	`$sugar_config['passwordsetting']['systexpirationtype'] = '7';`

require_accounts

Description	Determines whether an account is required for record creation within the system.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	true
Override Example	`$sugar_config['require_accounts'] = false;`

SAML_X509Cert

Description	The SAML Certificate Key.
Type	String : SAML Certificate Key
Versions	6.1.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['SAML_X509Cert'] = '-----BEGIN CERTIFICATE-----CERTIFICATE KEY-----END CERTIFICATE-----';`

search_wildcard_infront

Description	In Sugar 7.x+, this setting is only valid for modules running in BWC mode. When enabled, automatically adds a wildcard in front of any searches performed in the application. This setting is not recommended to be enabled as preceding wildcards results in database indices not being utilized and performance decreasing.
Type	Boolean
Range of values	true and false
Versions	6.4.3+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['search_wildcard_infront'] = true;`

session_dir

Description	Directory on the server to store Sugar session data. If left empty, the PHP session settings will be inherited. Instances running on the On-Demand environment will have this setting enforced as empty.
Type	String
Range of values	Directory path
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	empty
On-Demand Value	empty
Override Example	`$sugar_config['session_dir'] = '/tmp/SugarSession/';`

showThemePicker

Description	Removes the theme selection drop down.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	true
Override Example	`$sugar_config['showThemePicker'] = false;`

show_download_tab

Description	Used to determine whether the download tab will appear in the User settings. The download tab provides users with access to Sugar plug-ins and other available downloads.
Type	Boolean
Range of values	true and false
Versions	6.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['show_download_tab'] = true;`

site_url

Description	Current URL of your Sugar instance. This value is critical in its accuracy for multiple points of functionality in the instance.
Type	String : URL
Range of values	Current URL of Sugar
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['site_url'] = 'http://my.sugarinstance.com';`

slow_query_time_msec

Description	Slow query time threshold. Instances running on the On-Demand environment will have this setting enforced as 5000.
Type	String : Milliseconds
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	5000
On-Demand Value	5000
Override Example	`$sugar_config['slow_query_time_msec'] = '1000';`

stack_trace_errors

Description	Displays stack trace of errors.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['stack_trace_errors'] = true;`

studio_max_history

Description	When layout changes are made in Studio, a history of those changes are recorded with each save & deploy under ./custom/history/modules/. The studio_max_history parameter controls how many files Sugar keeps for a particular module. If this parameter is undefined, a default of 50 is observed and to keep all historical Studio actions, set this parameter to 0. Instances running on the On-Demand environment will have this setting enforced as 50.
Type	Integer : Number of files to keep
Range of values	Any integer
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	50
On-Demand Value	50
Override Example	`$sugar_config['studio_max_history'] = 100;`

sugar_version

Description	The current version of Sugar that is being used. This value should not be modified as it is updated in the config when Sugar is upgraded.
Type	String : Version Number
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['sugar_version'] = '6.7.3';`

tmp_dir

Description	The directory path for temporary XML files used by charts and diagnostics.
Type	String : Directory path
Range of values	Filesystem path
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	cache/xml/
Override Example	`$sugar_config['tmp_dir'] = 'cache/xml/';`

tracker_max_display_length

Description	The number of records that will be shown per record in the "Last Viewed" section located under each module tab.
Type	Integer : Number of records
Versions	6.0.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['tracker_max_display_length'] = 45;`

unique_key

Description	Specifies the unique identifier for the instance. This value is used in features such as PHP caching, FTS indexing, and email archiving. It is extremely important that this string is unique from any other instances deployed even if they are only for development purposes only.
Type	String : Unique Identifier
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['unique_key'] = 'c0b5475f3f5b26ddb2976edc8865b5f6';`

upload_badext

Description	An array of extensions that cannot be uploaded in their native file format. Sugar will append a .txt extension to the end of any files with an invalid extension to avoid security issues with running unauthorized scripts on an instance.
Type	Array
Range of values	Extensions that cannot be uploaded as is
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['upload_badext'][] = 'swf';`

upload_dir

Description	The directory path where uploaded files are stored for note attachments, documents, and module loadable packages. By default, uploads are stored in the ./upload/ directory.
Type	String
Range of values	Directory path
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	upload/
Override Example	`$sugar_config['upload_dir'] = 'upload/'`

upload_maxsize

Description	The maximum file size that users can upload into Sugar as attachments. When uploading files to Sugar, there are three file size limits to configure. The first two limits are your PHP`upload_max_filesize` and `post_max_size` which are configured in your `php.ini`. The second limit is the sugar configuration setting for `upload_maxsize`, which will restrict the upload limit from within Sugar. This setting can also be modified in the application via Admin > System Settings. The smallest of these three values will be honored when an oversized file has been uploaded.
Type	Integer : Filesize in bytes
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['upload_maxsize'] = 40000000;`

use_common_ml_dir

Description	A security control that allows you to restrict Module Loader to read modules from a specific directory on the server and disable the ability to upload new modules into the Module Loader. To specify a new directory you will need to populate the config parameter 'common_ml_dir'.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['use_common_ml_dir'] = true;`

use_php_code_json

Description	Determines if the environment has a valid version of PHP-JSON. This should be determined by the function returnPhpJsonStatus() and shouldn't be overridden.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['use_php_code_json'] = true;`

use_real_names

Description	Display users' full names instead of their User Names in assignment fields.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	true
Override Example	`$sugar_config['use_real_names'] = true;`

use_sprites

Description	A sprite is a two-dimensional image or animation that is integrated into a larger scene. This parameter is used to disable sprites. This is set to true by default (if you have GD libraries installed).
Type	Boolean
Range of values	true and false
Versions	6.4.0+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['use_sprites'] = false;`

vcal_time

Description	Used to determine the number of months in advance of the current date that the Free/Busy information for calls and meetings will be published. To turn Free/Busy publishing off, set this variable to '0'. The minimum is 1 month; the maximum is 12 months.
Type	String : Months
Range of values	'1', '2', '3', '4', '5', '6', '7', '8', '9', '10', '11', and '12'
Versions	5.2.0.c+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	2
Override Example	`$sugar_config['vcal_time'] = '5';`

verify_client_ip

Description	Whether or not to verify the client IP. Setting this to false will disable the system checking to see if the user is accessing Sugar from the IP address of their last page load.
Type	Boolean
Range of values	true and false
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	true
Override Example	`$sugar_config['verify_client_ip'] = false;`

wl_list_max_entries_per_page

Description	The number of records to be shown per page on the listview of the mobile browser.
Type	Integer : Number of records to display
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	10
Override Example	`$sugar_config['wl_list_max_entries_per_page'] = 10;`

wl_list_max_entries_per_subpanel

Description	Determines the number of records shown in the subpanels on the DetailView of the mobile browser.
Type	Integer : Records
Versions	5.2.0+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	3
Override Example	`$sugar_config['wl_list_max_entries_per_subpanel'] = 3;`

xhprof_config

Description	Configuration settings for xhprof. More information on xhprof can be found at http://pecl.php.net/package/xhprof.
Type	Array
Versions	6.5.10+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['xhprof_config'] = array();`

xhprof_config.enable

Description	Enables the xhprof profiler.
Type	Boolean
Range of values	true and false
Versions	6.5.10+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	false
Override Example	`$sugar_config['xhprof_config']['enable'] = true;`

xhprof_config.flags

Description	The flags for xhprof profiler.
Type	String : xhprof flags
Versions	6.5.10+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['xhprof_config']['flags'] = XHPROF_FLAGS_CPU + XHPROF_FLAGS_MEMORY;`

xhprof_config.ignored_functions

Description	An array of function names to ignore from the profile.
Type	Array : Function names
Versions	6.5.10+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['xhprof_config']['ignored_functions'] = array("function_name");`

xhprof_config.log_to

Description	The path to log the xhprof profiler output to.
Type	String : Directory path
Versions	6.5.10+
Editions	CE, Pro, Corp, Ent, Ult
Override Example	`$sugar_config['xhprof_config']['log_to'] = '{instance server path}/cache/xhprof';`

xhprof_config.manager

Description	The xhprof manager class to use. Prior to 7.7, specifying values`xhprof_config.save_to`, `xhprof_config.mongodb_uri`,`xhprof_config.mongodb_db`, `xhprof_config.mongodb_collection`,`xhprof_config.mongodb_options`, and `xhprof_config.filter_wt`will need to have set `xhprof_config.manager` set to 'SugarXHprofPerformance'. As of 7.7, setting`xhprof_config.manager` is not longer required. If you want to customize SugarXHprof, you can create the folder`./custom/include/SugarXHprof/` and create a file with your custom class class name. The custom class will need to extend`SugarXHprof`. If a custom class doesn't exist or hasn't been specified, `SugarXHprof` will be used.
Type	String : Class
Versions	6.5.10+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	SugarXHprof
Override Example	`$sugar_config['xhprof_config']['manager'] = 'CustomSugarXHprof';`

xhprof_config.sample_rate

Description	The sample rate of the xhprof profiler. 1/{specified value} requests are profiled. To sample all requests, set this value to 1.
Type	Integer : Sample Rate (1/{value})
Versions	6.5.10+
Editions	CE, Pro, Corp, Ent, Ult
Default Value	10
Override Example	`$sugar_config['xhprof_config']['sample_rate'] = 1;`

Last modified: 04/20/2016 02:24pm

TI- Development

Windows Server 2008 – Crear GPO de despliegue de software

Diagrama y componentes de red con Asterisk

Centralita Asterisk (PBX)

Teléfono digital

Softphone

Gateway VoIP

¿Qué es FXO y FXS?

Elastix Callcenter ¨La guia total¨

Core Settings Sugar CRM

Sugar configuration settings.

Settings Architecture

Settings

addAjaxBannedModules (Deprecated in future release)

admin_access_control

admin_export_only

allow_pop_inbound

allow_sendmail_outbound

cache_dir

cache_expire_timeout

calendar

calendar.day_timestep

calendar.default_view

calendar.items_draggable

calendar.items_resizable

calendar.show_calls_by_default

calendar.week_timestep

check_query

check_query_cost

cron

cron.max_cron_jobs

cron.max_cron_runtime

cron.min_cron_interval

custom_help_url

dashlet_display_row_options (Deprecated in future release)

dbconfig

dbconfig.db_host_instance

dbconfig.db_type

dbconfig.db_user_name

default_currency_significant_digits

default_date_format

default_decimal_seperator

default_email_client

default_language

default_number_grouping_seperator

default_permissions

default_permissions.dir_mode

default_permissions.file_mode

default_permissions.group

default_permissions.user

default_user_is_admin

developerMode

disable_count_query

disable_export

disable_uw_upload

disable_vcr

dump_slow_queries

email_address_separator

email_default_client

enable_inline_reports_edit

external_cache_disabled

external_cache_disabled_memcache

external_cache_disabled_memcached

external_cache_disabled_smash

forms

forms.requireFirst

hide_admin_backup

hide_full_text_engine_config

hide_subpanels

hide_subpanels_on_login

installer_locked

jobs

jobs.hard_lifetime

jobs.max_retries

jobs.min_retry_interval

jobs.soft_lifetime

jobs.timeout

list_max_entries_per_page

list_report_max_per_page

lock_homepage (Deprecated in future release)